By OECD. Published by : OECD Publishing

Wisdom administration consists of any task relating to the seize, use and sharing of data via an employer. facts indicates that those practices are getting used an increasing number of usually and that their influence on innovation and different elements of cor

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Extra resources for Knowledge management Measuring Knowledge Management in the Business Sector: First Steps (Knowledge Management)

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Much new knowledge is created outside the corporate boundary, so organisations must develop absorptive capacity (Cohen and Levinthal 1990): the capability to access and assimilate new knowledge from external sources. Knowledge interdependence creates new management challenges resulting from the risks and difficulties of knowledge transactions across boundaries. So too, the development of new products, systems and services increasingly requires the integration of knowledge from many disciplines (Pavitt 1998).

It is simply a matter of “management ability”. In Germany, more than four out of five respondents already considered their organisation to be good at encouraging staff to share knowledge and to bring forward new ideas. In the UK the main knowledge management focus was to exploit and control the knowledge that companies believe they already have. Most remarkably, almost a quarter of UK respondents said that creating new knowledge was not a key priority, compared with only 1% in Germany. The international and multi-cultural approach adopted in this book is an attempt to begin to develop a comprehensive account of knowledge management that goes beyond the limitations of a mono-culture perspective.

Other organisations have introduced bonus schemes for rewarding knowledge sharers. As we saw above, some organisations (such as DERA) use financial persuasion targeted at employees who won’t post information on a knowledge sharing system. It seems that many Western companies have to work hard to achieve the culture of support, fairness, trust and reciprocity that is required if knowledge sharing is to be embedded. Many organisations seek to identify and share best practice knowledge. ” (Johnson, 1997).

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